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English at the Hotel

Staying in a hotel is a common part of travel. Knowing how to speak English in that setting makes your stay smoother. In this essay I will cover three parts: making a reservation, arrival and stay, and checking out. I aim to keep language simple and clear, suitable for learners of English.


1. Making a reservation

Before you arrive you often book a room. You will need to use some basic phrases. For example:

  • “I’d like to make a reservation for two nights.”
  • “Do you have any rooms available from June 10 to June 12?”
  • “What is the rate per night?”
    These phrases help you clearly state your need. You can also say: “I have a reservation under the name Smith.” ChatterFox
    You should know important vocabulary: “reservation”, “availability”, “rate”, “nights”. FluentU
    When you call or email the hotel, include your arrival date, length of stay, room type (single, double), and any special request (e.g., “a quiet room”, “a room with a view”). Using correct vocabulary and clear sentences avoids confusion.

2. Arrival and stay

When you arrive at the hotel you go to the reception desk (also called front desk). Key phrases:

  • “Good afternoon. I have a reservation under the name Park.”
  • “Could I check in, please?”
  • “May I have your ID and credit card?”
    commonenglishphrases.com
    During the stay you may need to ask for services or report problems. Useful phrases:
  • “Is breakfast included in the rate?”
  • “Could I have extra towels, please?”
  • “The air-conditioning in my room is not working.” 7ESL
    Important vocabulary items: “amenities”, “facility”, “mini-bar”, “wake-up call”. EnglishClub.com
    When you use services (restaurant, laundry, taxi), you can ask: “Could you arrange a taxi to the airport?” or “Is there free Wi-Fi in the room?” These are common and practical. POC English
    During your stay be polite and clear. Use “please” and “thank you”. If you say: “Could you please send someone to fix the shower?” you give the hotel staff a clear request.
    Also know how to ask for directions within the hotel: “Where is the gym?” or “On which floor is the laundry room?” This ensures you can use all hotel facilities.

3. Checking out

When you finish your stay you must check out. Key phrases:

  • “We’d like to check out, please.” blairenglish.com
  • “Could I have my bill, please?”
  • “How would you like to pay, cash or card?” blairenglish.com
    You may ask: “What time is check-out?” or “Could I have a late check-out?” if you need to leave later. 7ESL
    When checking out, inspect your bill to make sure items are correct. If there are extra charges (for minibar, phone calls, laundry), you may ask: “Could you explain this charge, please?”
    Finally, a courteous phrase: “Thank you. We enjoyed our stay.” This leaves a positive impression.

4. Summary and tips

  • Learn key vocabulary: Words like reservation, check-in, check-out, amenities, single/double room will serve you in many hotel situations. EnglishClub.com
  • Use polite, simple phrases: Stick to “Could I…?”, “Can you…?”, “I’d like…” for clarity and politeness.
  • Be clear about dates and details: When making a booking give exact arrival and departure dates, number of nights, room type.
  • Speak up about needs or problems: It is fine to say “Excuse me, I have a problem…” rather than staying silent. Hotels expect questions.
  • Check your bill before you leave: Mistakes happen and checking protects you.
  • Practice before you travel: Familiarity with common phrases reduces stress. Use resources like vocabulary lists and phrase guides. You can find free lists and exercises online. FluentU

5. Why this matters

When you stay at a hotel abroad, English often serves as the shared language. If you can express your needs clearly, your stay is more comfortable. If you understand basic hotel vocabulary, you avoid misunderstandings. The goal is not to speak perfect English, but to be understood and to understand.
Having these skills also builds your confidence. Next time you travel you will be more relaxed knowing you can handle booking, arrival, stay, and departure in English.
If you are learning English as a second language, practice hotel dialogues, role-play check-in and check-out, memorize the vocabulary lists, and use them in context. With repetition you will internalize the language and use it naturally when the moment comes.


This essay covered the key steps of hotel stays: reservation, arrival/stay, and checking out. It stayed focused, used purposeful language, and avoided unnecessary words. With practice, you will speak English at the hotel with ease.

External links for further practice:

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